Privacy Policy

In compliance with the legal obligations to protect privacy ^{(1, 2)}, our Company wishes to inform you in advance regarding the conditions of use of your personal data and rights in relation to their treatment.

In this Policy the term “personal data” means any piece of information that can identify a person, either as a single data subject or together with other data, such as name, surname, telephone number, e-mail address, Organization / Company to which it belongs, personal data in the case of partnerships and / or individual companies.

1. SCOPE OF THE INFORMATION ON THE PROTECTION OF PERSONAL DATA

This Privacy Policy covers the collection, processing and use of any personal data that Diatech Gene Synthesis collects from its customers/potential customers, suppliers, resellers and other entities with whom it maintains non-commercial relationships (such as consultants and other professionals). Each of these people represent a “data subject” within the meaning of current legislation.

This Privacy Policy does not apply to the practices of third parties over which Diatech Gene Synthesis has no control, such as, but not limited to, third-party websites, services and applications that you may choose to access through the Diatech Gene Synthesis web site.

2. DATA CONTROLLER

The owner of the treatment of your data is Diatech Gene Synthesis S.r.l. a Socio Unico, with registered office in Via Ignazio Silone, 1/b – 60035 Jesi (AN), which determines the purposes and methods of treatment of the same in full compliance with current legislation on the protection of personal data.

The Data Controller can be contacted by email at diatechgenesynthesis@pec.it or by sending the communication to the registered office address.

Diatech Gene Synthesis S.r.l. a Socio Unico shall from now on also be referred to as the “Company”, “Diatech” or “Owner”.

3.  PROCESSED DATA AND PURPOSES

> Data provided voluntarily by the data subject “off-line” (outside the company website)

This refers to personal data provided by the customer, potential customer or other partner in the context of specific contractual and/or pre-contractual activities for the following purposes:

a. implementation of pre-contractual (e.g. offer) and/or contractual agreements (such as: purchase order management; after-sales customer service);
b.    administrative purposes and compliance with legal obligations, such as those of an accounting or fiscal nature, or to comply with requests from a judicial authority;
c.    limited to the customer/potential customer, sending by e-mail commercial communications relating to products and services of interest to you or to your presumed interest by similarity of scope and/or purpose of use; specifically, this is the case:

•  newsletters and advertising materials
• updates about our activities
• promotional communications and invitations to events, training courses, webinars and/or special promotions

> Data collected from publicly available sources

This is the following data publicly available on the Internet, for example on the website of the Company and / or the Entity where the person works or otherwise provides its services:

•  first name and surname
• telephone number
• E-Mail address
• Organization/company to which it belongs
• Department/ Operational area (if available)

This data is used for direct communications with the interested party or entered in the company database used for the periodic sending of promotional e-mails, already described in letter c) of the paragraph relating to “Data provided voluntarily by the data subject off-line”.

> Data acquired “on-line” through the Company’s website ( www.diatechgenesynthesis.com )

Data actively submitted by the user

If the user is interested in one of the following options, it is required to enter personal data (name, surname, company / body, telephone number and e-mail address), which is acquired by the system only if the user confirms the reading of the linked information and expressly agrees to the use of the data according to the same information:

1. product information request
2. downloading brochures and other information material

The data entered by users for these purposes, will be used subsequently for sending by e-mail marketing and commercial communications (eg: invitation to events, meetings, conferences and seminars, distribution of information of various kinds, sending newsletters, publications and promotional offers via email), related to products and services of interest or likely interest by similarity of scope and / or purposes of application.

Data generated automatically by accessing the site

The computer systems and software procedures used to operate the website automatically acquire certain personal data during the user’s navigation, the conveyance of which is implied in the Internet communication protocols.

This information, such as domain names, IP addresses, operating system used and type of browser used to connect, is not accompanied by any additional personal information and is used for:

• improve the functionality of the site and the services offered, based on a statistical analysis derived from the use of the site;
• ensuring data security;
• ascertain liability in the event of hypothetical cybercrimes.

The site also provides for the use of cookies to facilitate navigation by the user through a customization that results from the alteration of selections made in the past by the user. For more details see the section dedicated to Cookies (Section 10 – FURTHER INFORMATION).

Whatever method the data was collected, its handling always takes place in compliance with the principles of lawfulness, fairness and relevance, moreover, it will not be exceeded meaning that for each activity in which the management of personal data is planned, only strictly necessary data will be processed.

4. LEGAL BASIS FOR PROCESSING

The legal bases on which the possible treatments are based are:

• implementation of pre-contractual measures at the request of the person concerned (e.g. product presentation, offers)
• execution of a contract, even in the form of a simple order, to which the person concerned is a part of (directly in the case of partnerships/sole traders or indirectly in the case of persons who are employed or cooperate with entities having legal personality)
• optional consent given by the person regarding promotional activities

The use of personal data by Diatech collected for pre-contractual and/or contractual purposes, including sending promotional e-mails, referring to products/services similar to those subject to commercial negotiations, is to be considered legitimate even without the consent of the data subject, provided that he/she has been adequately informed and has not refused such use of his/her data (see in this regard the “Guideline of the Guarantor for the Protection of Personal Data” of 04 July 2013 ⁽³⁾, paragraph 2.7, and the “Recital C50” of the (EU) Regulation 2016/679 ⁽¹⁾ ).

The interested party may choose to decline receiving such messages without compromising his/her relationship with Diatech. To stop sending marketing and non-transactional communications, simply click on the “unsubscribe” link at the bottom of the Company’s promotional e-mails; alternatively, you can send a request to unsubscribe to diatechgenesynthesis@pec.it .

5.  NATURE OF THE PROVISION

The provision of data with respect to contractual purposes is optional, but necessary for Diatech Gene Synthesis to carry out its commitments.

The provision of data in relation to promotional purposes is optional and must be accompanied by a stated consent, excluding the exception described above for promotional material sent by e-mail. Any refusal on the part of the person concerned will make it impossible for Diatech Gene Synthesis to send newsletters and advertising material or invitations to events and other promotional initiatives.

The provision of data to receive information on products / download documents through the dedicated options on the corporate website is optional, but essential in order to take advantage of the respective functionality of the site.  The registration of your data by the user makes the Company presume said user has a commercial interest in its products / services and for this reason, said data will be used later for sending promotional material via e-mail. The consent of the data subject to use this data is collected at the same time as the specific registration on the site, prior to viewing the Policy.

For any questions about the legal basis on which the Company collects and uses your personal data, please contact our Privacy Officer (diatechgenesynthesis@pec.it).

6. METHODS OF DATA HANDLING AND TIME LIMITS FOR DATA RETENTION

Your data may be handled by paper, electronic or IT means, to store and manage them according to logic strictly related to the purposes for which they were collected, such systems are able to ensure, in any case, the security and confidentiality of personal data.

In some cases, the data are stored on servers or databases located at hosting service providers with which Diatech has entered into a regular contract, which includes the appointment of the provider as the external manager of the data processing.

We shall be entitled to use your data for as long as your “Data Sheet” is active in our information/ computerized system, because it has not been revoked by you, or because it is necessary for us to provide you with our products and services in compliance with the contractual agreements.

Duty of disclosure

If you revoke your permission to use your data, the corresponding “Data Sheet” will be filed, i.e. removed from use in our information system, giving us the possibility of recovering such information, to fulfill our legal obligations and meet regulatory requirements; should it prove reasonably necessary, the data may be used or even disclosed, to protect the rights of the Company in the event of legal disputes (e.g. judicial proceedings; court order; legal process).

7. PEOPLE AUTHORISED TO HANDLE, RESPONSIBLE FOR AND COMMUNICATE THE DATA

The handling of the collected data is carried out by Company staff identified and authorized for this purpose according to specific instructions given in compliance with current regulations.

The data collected, if it is necessary or key for the performance of the purposes indicated above, may also be processed by third parties appointed as external data processors, or, depending on the case, communicated to the third parties as independent data controllers, and precisely:

• companies that are part of our corporate group;
• persons, companies, associations or professional firms that provide assistance and consultancy to our Company;
• companies or other entities that carry out on behalf of Diatech Gene Synthesis services necessary for the implementation of the purposes considered above (for example: messengers for the delivery service; technicians for the management and maintenance of computer systems.

In any case, personal data will never be disclosed.

Apart from what is expressly stated in this Privacy Policy, Diatech does not share, sell, nor grant use or market any personal information to third parties for advertising purposes.

8. DATA SECURITY

Diatech Gene Synthesis has adopted specific physical, electronic and organizational measures in order to guarantee the security of personal data in its archives, in particular to prevent unauthorized access to its information systems, as well as to prevent the loss, alteration or unauthorized forwarding of data to third parties.

Despite the security measures in place, sending data over the Internet can never be considered completely secure and therefore we cannot guarantee the security of the data sent to our website; any circulation is at your own risk.

9. RIGHTS OF THE DATA SUBJECT

The person concerned may at any time access his/her data, oppose its processing or request the cancellation, correction or updating of all personal information concerning him/her collected by Diatech Gene Synthesis, furthermore, exercising the right to limit the processing and the right to data portability.

In particular, it is in your right:

a. obtain confirmation of the processing of personal data which concerns you, whether ongoing or not, together with the complete Privacy Policy according to which they are managed and, in the event of interest, their communication in a comprehensive way (structured format, commonly used and readable by an automatic device);
b. require to amend without undue delay, inaccurate personal data concerning him/her;
c. taking into account the purposes of the processing, obtain the completion of incomplete personal data provided through an additional statement;
d. obtain the deletion without undue delay of your personal data if they are no longer necessary with respect to the purposes of the processing or if your consent to the processing for marketing purposes is revoked;
e. issue a complaint with the competent supervisory authority (Data Protection Supervisor);
f. obtain the deletion of personal data if their unlawful use is detected;
g. obtain a limitation of the handling of the data during the period of verification of the allegedly inaccurate data;
h. object to the deletion of your personal data if such data is necessary to establish, exercise or defend legal rights.

The Data Controller that you will have to contact to exercise these rights or for any other information relating to the management of the privacy of data concerning you is Diatech Gene Synthesis S.r.l. a Socio Unico, which you can contact by one of the following means:

• communication to the e-mail address diatechgenesynthesis@pec.it
• a letter addressed to the respective legal address: Via Ignazio Silone, 1/b – 60035 Jesi (AN)

10. COOKIE POLICY

Types of data collected through cookies and the purposes for which cookies are used

A cookie is a text file containing small amounts of information, which is stored on the hard disk of your computer when you visit a web page.

The main purpose of a cookie is to allow a web server to identify a user and thus display personalised pages and/or login information when a user returns to a web page. Cookies help avoid having to enter identifying information every time you visit our website or re-enter the same search information (search terms, keywords, product names, etc.).

Cookies also help us to immediately offer you the information you need and other information that we think may be of interest to you. We may use session cookies (which are deleted after each session) and stored cookies (which remain on your hard drive at the end of sessions and remain active until they expire, unless removed earlier by you). Cookies may be set by third parties working on our behalf to help us analyse web traffic or to improve your browsing experience.

On our website https://diatechgenesynthesis.com/ we use the following types of cookies to analyse web traffic and improve the web experience of each user:

1. • • Necessary cookies. Necessary cookies help make the website usable by enabling basic functionality such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

1. • • Preference cookies. Preference cookies allow the website to store information that influences its behaviour or appearance, such as your preferred language or location.

We do not use cookies of these types:

1. • • Statistical cookies. Statistical cookies help website owners understand how visitors interact with the sites by collecting and transmitting information in an anonymous form.

1. • • Marketing cookies. Marketing cookies are used to track visitors to websites. The purpose is to present advertisements that are relevant and engaging to the individual user and therefore of greater value to third-party publishers and advertisers.

Consent for use of cookies

Diatech Gene Synthesis indicates the use of cookies by means of a prominent banner on its website, which opens when you access the site, and which you can then consult by clicking on the specific icon in the footer of the page, right-hand side.

The law allows the data controller to store cookies on the user’s device (e.g. personal computer) if they are strictly necessary for the operation of the website. All other types of cookies require the user’s consent.

In the Cookie setting banner, there is detailed information on each active cookie and the section for expressing consent to the use of cookies; through the same banner you can access the buttons for modifying consent or revoking consent.

Each user of the Diatech Gene Synthesis website has the ability to accept or decline the use of cookies. If you choose to decline cookies, some features of the website may not be available.

Website user rights

The user of the website as Data subject has the right to exercise the rights granted by the (EU) Reg. 2016/679 at any time.

In particular, you have the right to:

1. Obtain the confirmation that your personal data are being processed;
2. Access to your personal data, obtaining the indication of purposes and methods of the treatment by the Data Controller, the categories of personal information concerned, the categories of recipients to whom your personal information may be disclosed, the envisaged period for the retention of your personal information, obtain the confirmation of the existence of automated decision-making, including profiling and, in these circumstances, receive the information about the logic applied in case of treatment carried out with the aid of electronic instruments, the importance and the possible consequences for the Data subject, if not definied in the text of this cookie policy;
3. Obtain without delay the rectification or integration of your personal data, if inaccurated, incompleted or outdated;
4. Restrict or object the processing of personal data, when permitted by the applicable laws;
5. In cases provided by law, obtain the cancellation of personal data that are not strictly required for the pursuit of the above-mentioned purposes;
6. Whenever the use of Cookies depends on consent, give or withdraw such consent by setting your preferences within the Cookie Policy or updating those preferences through the Cookie Settings widget, if any.

If it deems it appropriate, the Data subject has the right to lodge a complaint with a supervisory authority.

The Data Controller to turn to for the exercise of the rights is Diatech Gene Synthesis s.r.l. which you can contact by one of the following means:

1. e-mail diatechgenesynthesis@pec.it
2. letter with confirmation of receipt to its registered office: Via Ignazio Silone, 1/b – 60035 Jesi (AN), Italy

When contacting us, the user of the website should make sure that he or she clearly indicates any of his or her data necessary for the proper handling of his or her request.

11. FURTHER INFORMATION

• > Links to third-party websites

Links to third-party websites are provided solely as a convenience to the user.

By using these links, you leave the Diatech Gene Synthesis website and go to other websites whose correct functionality/security has not been verified by Diatech, as these websites are outside the control of Diatech and Diatech is not responsible for their content or the Privacy Policy.

Access to any third- party website linked to the Diatech website is exclusively at the user’s own risk.

12. AMENDMENT TO THIS PRIVACY POLICY

Diatech Gene Synthesis reserves the right to change this Privacy Policy by notifying you of changes in the document no less than 30 (thirty) working days before the effective date of the updated. The notice may also be published on the Company’s website ( http://www.diatechgenesynthesis.com ).

Document date: 09 January 2025

Notes:

(1) Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)

(2) Legislative Decree no. 196 of 30 June 2003 – CODE ON THE PROTECTION OF PERSONAL DATA

(3) Guidelines on Promotional Activities and Against Spam – 4 July 2013 (Published in Official Gazette No. 174 of 26 July 2013)